Frequently Asked Questions

 
 

Welcome to our frequently asked questions section.

 

Choose a topic:

I paid for my X-rays.  Don’t they belong to me?
How can I locate a podiatrist that will make a house call?
How can I find out what certifications and training my doctor has?
Will the doctor accept my insurance?
How long has My doctor been practicing?
Can you tell me who is the best doctor in our area?
My doctor is not listed as a member of the national, state or county associations.
Can I get a copy of my records?
How can I file a complaint about a doctor?
Does Medicare pay for foot care?
My insurance is an HMO or PPO.  Do I need a referral from my primary care physician to visit a podiatrist?
What education is involved in becoming a podiatrist?
Why should I visit a podiatrist for foot health care services?
Are podiatrists on staff at hospitals?
Is there a best exercise for your feet?
What tips should I follow when shopping for shoes?
How widespread are foot problems?
Which gender is more likely to experience foot problems?
Can you feet predict other medical problems?
How much does an average person walk during a typical day and during their lifetime?
How should toenails be trimmed?
What foot problems are most common?
Can I help prevent athlete's foot?
What are corns and calluses?
What are plantar warts and can I help prevent them?
   
   

Ruler

Q. I paid for my X-rays.  Don’t they belong to me?
A.

Actually, you paid for the doctor to interpret your X-rays.  The actual X-rays belong to the doctor and are part of you records in the office. You can request a copy of your X-rays and most offices will gladly accommodate you (there may be a fee to offset the costs to duplicate the X-ray).

It should also be noted that recent X-rays are best to interpret current conditions, and often doctors have an angle (or view) they my prefer to make their diagnosis.

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Ruler
Q. How can I locate a podiatrist that will make a house call?
A.

Frequently, the doctors willingness to make house calls is regulated by the availability of time away from their other duties and responsibilities. This often changes and therefore we recommend that you contact the doctors office directly and ask. Certainly it is best to contact offices close to your location, as travel time is a factor.

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Ruler
Q. How can I find out what certifications and training my doctor has?
A.

Education in the medical profession is an ongoing process that most doctors are involved in regularly. Most offices proudly display their credentials and will gladly discuss them with you.

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Ruler
Q. Will the doctor accept my insurance?
A.

Most accept Medicare & private non-PPO or HMO policies. Your insurance company is the best source for information about the physicians on their plan, and the information should be available to you either in your insurance book, by phone from the insurance company, or on their website. Each office is aware of the plan in which their doctors participate. This information changes frequently.

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Ruler
Q. How long has the doctor been practicing?
A.

Length of time in practice may not be the best indicator of quality of care. Again, a conversation with the individual doctors office is usually best to find out how well they can communicate with you and if they are in a position to fulfill your needs.

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Ruler
Q. Can you tell me who is the best doctor in our area?
A.

The HCPMA is a professional organization for the purpose of communication and education; it is not within our scope to rate our members. It is also worthwhile to consider that each patient’s needs differ and the same doctor will not be best for everyone. The recommendation of your friends and others you trust is often useful in finding the best doctor for you.

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Ruler
Q. My doctor is not listed as a member of the national, state or county associations.
A.

It is not a requirement to join the associations in order to practice podiatry. Some doctors choose not to use them as a method of interacting with their peers and keeping up with what is happening in the profession.

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Ruler
Q. Can I get a copy of my records?
A.

Due to recent chances in state and federal privacy laws there are strict regulations on how records may be obtained and who can obtain them. It may be necessary to fill out forms or  prove it is you who is requesting your records. The office may also be entitled to a fee to recover their costs for duplicating the records (typically $1.00 per copy for the first 10 copies and $.25 per additional page).

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Ruler
Q. How can I file a complaint about a doctor?
A.

The HCPMA maintains an ethics committee to investigate allegations of impropriety. Please submit to us a detailed explanation of your complaint in writing (be as specific as possible) to:

 

HCPMA
6336 Fort King Road
Zephyrhills, Florida   33542

 

We will investigate your concern.

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Ruler
Q. Does Medicare pay for foot care?
A.

Medicare does pays for injuries, surgery, and diseases of the foot and leg. Most patients with Medicare will get coverage for their first visit if treatment options are discussed. HOWEVER, Medicare does not pay for routine foot care (corn, callus, or nail care), unless the patient has a combination of systemic problems such as diabetes or poor circulation, and evidence of circulation or nerve problems in the foot. Patients on certain drugs, and patients with severe nail problems may also be covered.

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Ruler
Q. My insurance is an HMO or PPO.  Do I need a referral from my primary care physician to visit a podiatrist?
A.

Tricare (not Tricare for Life) frequently does require a referral; however most others do not. Please check with your doctors office when you make your appointment.

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Ruler
Q. What education is involved in becoming a podiatrist?
A.

The podiatric physician (doctor of podiatric medicine, or DPM) is the health care professional trained in the care of your feet. He or she receives conventional medical training, plus special training on the foot, ankle, and lower leg. After college and podiatric medical school, podiatrists normally complete 1 to 4 years of specialized residency training. A few podiatrists further their training with specialized fellowships. All 50 states, the District of Columbia, and Puerto Rico require that they pass rigorous board examinations before they are licensed, and most (including Florida) require continuing education programs for regular license renewal.

 

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Ruler
Q. Why should I visit a podiatrist for foot health care services?
A.

Podiatric physicians are best suited for foot care and are the major providers of foot care services.

 

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Ruler
Q. Are podiatrists on staff at hospitals?
A.

All major hospitals in Hillsborough county have podiatrists on staff.

 

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Ruler
Q. Is there a best exercise for your feet?
A. Walking is one of the best exercises for your feet.
 

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Ruler
Q. What tips should I follow when shopping for shoes?
A.

In the afternoon, your feet tend to swell a little, and therefore it's best time to fit shoes. Have your feet measured every time you purchase shoes, and do it while you're standing. When you try on shoes, try them on both feet; many people have one foot larger than the other, and it's best to fit the larger one.

 

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Ruler
Q. How widespread are foot problems?
A. Approximately seventy-five percent of Americans experience foot health problems sometime in their lives.
 

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Ruler
Q. Which gender is more likely to experience foot problems?
A.

Women are four times more likely to have foot problems as men; high heels are often the culprit.

 

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Ruler
Q. Can you feet predict other medical problems?
A.

Your feet mirror your general health. Such conditions as arthritis, diabetes, nerve and circulatory disorders can show their initial symptoms in the feet -- foot ailments often are first signs of more serious medical problems.

 

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Ruler
Q. How much does an average person walk during a typical day and during their lifetime?
A. The average person takes 8,000 to 10,000 steps a day and they all add up to about 115,000 miles in a lifetime.
 

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Ruler
Q. How should toenails be trimmed?
A. Trim your toenails straight across with clippers specially designed for the purpose. Leave them slightly longer than the tips of your toes.
 

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Ruler
Q. What foot problems are most common?
A. About 60 percent of all foot and ankle injuries, reported by the US population older than 17, were sprains and strains of the ankle. Heel pain is the most common complaint seen in podiatry offices.
 

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Ruler
Q. Can I help prevent Athlete's Foot?
A.

Athlete's foot is a generic term for fungal infections of the foot. Fungi and yeasts thrive outside the body in warm, moist conditions such as showers or changing room floors. Like verrucae (warts), fungus infections are highly contagious and can present symptoms such as irritated patches of skin between the toes and other areas of the foot, which crack, itch, and peel. These may appear soggy and smell unpleasant, hence the reference to the foot of an athlete. Discolored nails and or scaling and itching skin are common symptoms. Good foot hygiene including drying, powdering, and shoe change improves skin texture and many of the symptoms will disappear. In the event of an identified fungi or yeast, prescribed medicines are usually very effective.

 

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Ruler
Q. What are corns and calluses?
A.

Corns and calluses are caused by friction and pressure from skin rubbing against bony areas. If the first signs of soreness are ignored, corns and calluses rise up as nature's way of protecting sensitive areas.

 

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Ruler
Q. What are plantar warts and can I help prevent them?
A.

Plantar warts are caused by a virus which may invade the sole of the foot through cuts and breaks in the skin. Walking barefoot on can expose feet to this sometimes painful skin infection. Warts can spread if not treated, your podiatrist can offer multiple methods of treatment.

 

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